What makes Spinach.ai an enterprise-ready solution?

Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA) .

Interview and Interview Style Meetings

How can I use Spinach AI for interview and interview-style meetings?

Spinach AI streamlines interview and interview-style meetings by offering specialized templates (Sales, User Research, Customer Success) that help you capture relevant information quickly. You can select these templates from the dropdown in your Meetings dashboard. Spinach AI also enables you to send summaries only to yourself or internal attendees, edit summaries before sending, and supports over 100 languages for meeting output. These features help you speed up your interview process and deliver quick reports and decisions. Learn more.

What templates are available for interview meetings in Spinach AI?

Spinach AI provides interview-leaning templates such as Sales, User Research, and Customer Success. These can be selected from the dropdown in your Meetings dashboard to tailor the meeting experience and summaries to your specific interview style. Details here.

Can I control who receives the meeting summary after an interview?

Yes, Spinach AI allows you to choose who receives the meeting summary. You can send summaries just to yourself (as the "Spinach Host"), only to internal attendees, or to all participants. This is especially useful for interviews where privacy is important. Learn how to modify summary recipients.

Is it possible to edit meeting summaries before they are sent out?

Yes, Spinach AI allows you to edit summaries before they are sent to recipients. This gives you control over the content and ensures accuracy and privacy for interview-related notes. Learn more about editing summaries.

Does Spinach AI support multiple languages for interview meetings?

Yes, Spinach AI supports over 100 languages. You can update the language for each meeting, making it easy to conduct interviews in your preferred language. See the list of supported languages.

Can I use my company branding during interview meetings with Spinach AI?

Yes, you can represent your company by swapping out the in-meeting Spinach logo for your own logo. This helps maintain a professional and branded experience during interviews. Learn more about custom branding.

How do I prevent Spinach AI from recording sensitive parts of an interview?

Spinach AI offers an "Off the Record" feature. Simply type "pause" in the meeting chat to stop recording for any sensitive conversation, and type "resume" to continue. This ensures privacy and control during interviews. Learn more about Off the Record.

What can I do with the 'Ask Spinach' feature after an interview meeting?

After your interview, you can use the 'Ask Spinach' feature to query anything about the meeting, such as deadlines, generate sentiment reports, interview ratings, summaries, or even draft follow-up emails. This helps you quickly access key information and automate post-interview tasks. Learn more about Ask Spinach.

How does Spinach AI protect my interview data and privacy?

Spinach AI is committed to data security and privacy. Your data remains yours and secure—only a few key Spinach employees have access for troubleshooting and support. Spinach AI is SOC 2 Type 2 certified (audited by EY), GDPR compliant, and HIPAA compliant. Data is not used for training, and Spinach's commercial agreement with Microsoft (GPT-4 provider) ensures zero data retention and no training on your data. For more details, visit the Spinach AI Security Center.

What security certifications does Spinach AI have?

Spinach AI holds SOC 2 Type 2 certification (audited by EY), is GDPR compliant, and HIPAA compliant. These certifications ensure your interview data is handled securely and in accordance with industry standards. For access to the SOC 2 report, contact [email protected]. Learn more.

Does Spinach AI use my interview data for training?

No, Spinach AI does not use your data for training. Additionally, Spinach's agreement with Microsoft (GPT-4 provider) ensures zero data retention and no training on your data. Read more about our data policy.

What are the main benefits of using Spinach AI for interviews?

Spinach AI helps you speed up the interview process, deliver quick reports and decisions, and maintain privacy and control. Features like automated note-taking, customizable templates, summary editing, language support, and 'Ask Spinach' for post-meeting queries make it easy to focus on the conversation rather than administrative tasks. These capabilities are especially valuable for roles in recruiting, user research, sales, and customer success. Learn more.

Who can benefit from using Spinach AI for interviews?

Spinach AI is valuable for recruiters, hiring managers, user researchers, sales professionals, and customer success teams. Its features are designed to streamline interviews, automate note-taking, and provide actionable insights, making it easier for these roles to focus on decision-making and candidate evaluation. See more use cases.

How easy is it to get started with Spinach AI for interview meetings?

Spinach AI is designed for quick and easy setup. You can sign up with your Google or Microsoft account, connect your calendar, and start using the platform immediately. No complex IT involvement is required, and the interface is user-friendly. Premium users also have access to an onboarding program and dedicated support. Learn more about onboarding.

What support is available if I have questions about using Spinach AI for interviews?

Spinach AI offers a Help Center with articles and guides, priority support for premium plans, and a dedicated Customer Success Manager for premium users. These resources ensure you have the help you need to use Spinach AI effectively for interviews. Visit the Help Center.

Use Spinach on your Interviews to speed up your process and deliver quick reports and decisions

Here are some features that we recommend:

Try our more interview leaning templates by selecting Sales, User Research or Customer Success templates from the dropdown of Your Meetings.
Select to send summaries just to yourself, as the "Spinach Host" if you don't want everyone on the call receiving a copy or internal attendees only.
Choose to edit summaries before they are sent out.
Spinach supports over 100 languages, you can update the language per meeting!
Represent your company on the call and swap out the in-meeting Spinach logo for your own logo.
Need any details Off the Record? Type "pause" in the chat for any sensitive conversation you don't want Spinach to record. Type "resume" to continue recording.
After the meeting, Ask Spinach anything you want about the meeting. Examples:
- What was the deadline for the contract submission?
- Generate a sentiment report to understand the client's mood during the call
- Generate an interview ratings report, and save your scoring system for future
- Generate an Interview Summary

Generate a Followup Email using Ask Spinach and copy it into your inbox.

We also know that trusting Spinach with yours and your interviewee's data is high stakes, so I want to reiterate our policy:

Your data remains yours and secure. Only a few key Spinach employees have access to the data just for troubleshooting and support purposes. We’re also SOC2, GDPR and HIPAA compliant.

We do not use your data for training and our commercial agreement with Microsoft (who provides us with GPT-4) prevents them from training on our data and have zero data retention policy setup with them. Here is our security center with more details and we’re happy to answer any additional questions!

FAQ

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