Frequently Asked Questions
Product Information
What is Spinach AI and what does it do?
Spinach AI is an advanced platform that leverages artificial intelligence to enhance team collaboration and productivity. It offers automated note-taking, workflow optimization, AI-powered insights, and seamless integrations with tools like Google Meet, Zoom, Slack, Jira, and Salesforce. Spinach AI is designed to support various teams by reducing administrative burdens and enabling data-driven decision-making. Learn more.
How does Spinach AI work with Google Meet?
Spinach AI can join your Google Meet meetings to provide intelligent summaries, surface action items, and highlight key decisions. To use Spinach AI with Google Meet, ensure your meeting has a calendar event with a Meet link. Then, toggle Spinach on in your Future Meetings tab. At meeting time, join from the calendar link and allow Spinach into the meeting from the waiting room. After the meeting, you'll receive a summary in your inbox. For more details, see the Spinach on Google Meet guide.
What permissions are required for Spinach AI to join Google Meet calls?
Spinach AI joins Google Meet calls via the calendar event's Meet link. By default, you need to admit Spinach from the waiting room. If you want Spinach to join automatically without waiting room approval, you can adjust the joining permissions in your Google Meet account. See Google's instructions for changing joining permissions.
Features & Capabilities
What features does Spinach AI offer?
Spinach AI offers a range of features including automated note-taking, workflow optimization (such as generating sprint plans and PRDs), AI-powered insights from user feedback, and seamless integrations with tools like Google Meet, Zoom, Slack, Jira, and Salesforce. It also provides tailored solutions for different roles, such as product managers, sales teams, engineering teams, and more. Learn more.
Does Spinach AI support integrations with other meeting platforms?
Yes, Spinach AI integrates with multiple meeting platforms including Google Meet, Zoom, Microsoft Teams, and Webex. It also connects with collaboration and productivity tools like Slack, Jira, and Salesforce to streamline workflows across teams. For more information, see the Google Meet guide and related articles for other platforms.
Does Spinach AI offer an API?
Yes, Spinach AI offers a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API provides advanced capabilities for generating and managing transcripts and AI-generated summaries. For more details, visit the Spinach AI pricing page.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for a wide range of professionals and teams, including product managers, engineering teams, project managers, marketing teams, HR and recruiting, customer success, sales, and finance. It is especially valuable for companies that prioritize productivity, collaboration, and automation. Learn more.
What problems does Spinach AI solve?
Spinach AI addresses several pain points, such as manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, difficulty uncovering insights from user feedback, and challenges in team collaboration. By automating these processes and integrating with key tools, Spinach AI helps teams focus on impactful work and make data-driven decisions. Learn more.
Can you share some success stories or case studies of customers using Spinach AI?
Yes, Spinach AI has been successfully implemented across industries such as sales, customer success, technology, revenue operations, consulting, and healthcare technology. For example, Ron Meyer (Infinite Ranges) uses Spinach AI to manage sales cycles without pausing to take notes, and Sergio (AlfaDocs) leverages it for brainstorming and follow-ups. For more testimonials and case studies, visit the Spinach AI testimonials page.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant (with Business Associate Agreements for healthcare customers). The platform uses TLS and AES-256 encryption for data security and offers features like SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. For more details, visit the Spinach AI security page.
How does Spinach AI protect user data?
Spinach AI protects user data through robust encryption (TLS and AES-256), strict data usage policies (user data is never used for training), and compliance with industry standards such as SOC 2 Type 2, GDPR, and HIPAA. Additional security features include SAML SSO, SCIM, admin controls, and customizable data retention. For more information, contact [email protected] or visit the security page.
Support & Implementation
How easy is it to get started with Spinach AI?
Getting started with Spinach AI is quick and user-friendly. Users can sign up with Google or Microsoft accounts, connect their calendars, and begin using the platform immediately. No complex IT setup is required. Premium users benefit from an onboarding program and dedicated customer success manager. Learn more.
What support and training does Spinach AI provide?
Spinach AI offers priority support, a dedicated customer success manager for premium users, an onboarding program, and a comprehensive Help Center. These resources ensure customers have the guidance and assistance needed to use Spinach AI effectively. Visit the Help Center.
How does Spinach AI handle maintenance, upgrades, and troubleshooting?
Spinach AI provides priority support for premium plans, a dedicated customer success manager, and a Help Center with troubleshooting guides. Maintenance and upgrades are managed by the Spinach AI team to ensure seamless operation and timely updates for all users. Learn more.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).