Ad-Hoc & In-Progress Meeting Usage
How can I add Spinach AI to an ad-hoc or last-minute meeting?
To add Spinach AI to an ad-hoc or last-minute meeting, quickly put the meeting on your calendar and ensure Spinach is toggled on. Alternatively, use the Quick Record feature for instant recording. For Slack Huddles, set up Spinach in Settings and follow the steps to invite it. Learn more about Quick Record.
What should I do if Spinach AI doesn't join an already scheduled call?
If Spinach AI doesn't join an already scheduled call, click the Rejoin button next to the meeting in Future Meetings. This will prompt Spinach to re-enter the session.
How do I use Spinach AI on Slack Huddles?
To use Spinach AI on Slack Huddles, set it up in your Spinach Settings and follow the steps to invite Spinach to your huddle. This enables automated note-taking and summaries for Slack-based meetings.
Why might Spinach AI leave a meeting unexpectedly?
Spinach AI may leave a meeting if someone removes it, if the meeting ends within the first couple of minutes, if the meeting starts over 5 minutes late, or if Spinach is moved back to the waiting room. These actions can result in failed summaries or missed recordings.
How can I pause Spinach AI from recording parts of a conversation?
You can pause Spinach AI from recording by using the Off the Record feature. This allows you to temporarily stop recording during sensitive parts of a meeting. Learn more about Off the Record.
What happens if I start a meeting late?
If you start a meeting more than 5 minutes late, Spinach AI may leave the meeting. Spinach joins 2 minutes before the scheduled meeting time and waits for 5 minutes for someone to join before exiting.
Can Spinach AI be re-invited to a meeting after leaving?
Yes, you can re-invite Spinach AI by clicking the Rejoin button next to the meeting in Future Meetings or by re-adding it through your calendar or meeting platform.
What causes a failed summary in Spinach AI?
A failed summary can occur if Spinach AI is moved back to the waiting room during a meeting or if the meeting ends abruptly. Ensuring Spinach remains active throughout the meeting helps prevent failed summaries.
Is there a way to quickly record an ad-hoc meeting with Spinach AI?
Yes, use the Quick Record feature to instantly start recording an ad-hoc meeting with Spinach AI. This is ideal for meetings that aren't scheduled in advance. Quick Record Guide.
How do I remove Spinach AI from a meeting?
Spinach AI can be removed from a meeting by selecting the option to remove it within your meeting platform. For detailed instructions, see Remove Spinach from Meetings.
Can Spinach AI join meetings that are already in progress?
Yes, Spinach AI can join meetings that are already in progress by using the Quick Record feature or by re-inviting it through your meeting platform.
What platforms does Spinach AI support for ad-hoc meetings?
Spinach AI supports ad-hoc meetings on platforms like Zoom, Google Meet, Microsoft Teams, Webex, and Slack Huddles. For a full list, visit Spinach AI Integrations.
How do I troubleshoot if Spinach AI fails to join a meeting?
If Spinach AI fails to join a meeting, check that the meeting is on your calendar with Spinach toggled on, use the Rejoin button, or try Quick Record. Ensure your integration settings are correct.
Can Spinach AI record meetings that aren't scheduled in advance?
Yes, Spinach AI can record unscheduled meetings using the Quick Record feature, making it ideal for spontaneous or last-minute sessions.
What is the Off the Record feature in Spinach AI?
The Off the Record feature allows users to pause Spinach AI's recording during sensitive parts of a conversation, ensuring privacy and control over meeting documentation.
How does Spinach AI handle meetings that end abruptly?
If a meeting ends abruptly within the first couple of minutes, Spinach AI may leave and not generate a summary. To avoid this, ensure meetings run for their scheduled duration.
Can Spinach AI be used for day-long events or long meetings?
Yes, Spinach AI can be used for long meetings or day-long events. For best practices, see How to use Spinach on a long meeting or day-long event.
Where can I find more help articles about Spinach AI?
Visit the Spinach AI Help Center at help.spinach.ai for more articles, guides, and troubleshooting tips.
How do I integrate Spinach AI with Google Calendar?
Spinach AI can be integrated with Google Calendar for automated meeting management. For setup instructions, see Google Calendar Integration Guide.
How do I use Spinach AI on Google Meet?
Spinach AI can be used on Google Meet by enabling the integration and inviting Spinach to your meetings. For detailed steps, see Spinach on Google Meet.
What are the best practices for using Spinach AI in meetings?
Best practices include scheduling meetings in advance, ensuring Spinach is toggled on, using Quick Record for ad-hoc sessions, and keeping Spinach active throughout the meeting for accurate summaries. For more, see Best Practices for Spinach AI.
Features & Capabilities
What features does Spinach AI offer?
Spinach AI offers automated note-taking, meeting recording in up to 100 languages, transcription, summarization, action item management, and workflow automation. It integrates with tools like Zoom, Slack, Jira, Salesforce, and more. Learn more.
Does Spinach AI support integrations with other tools?
Yes, Spinach AI integrates with Zoom, Google Meet, Microsoft Teams, Webex, Slack, Google Calendar, Jira, Trello, Asana, ClickUp, Linear, Monday.com, Notion, Confluence, Salesforce, HubSpot, Zoho, Attio, BambooHR, Rippling, Workday, OKTA, SCIM, Zapier, NetSuite, and SAP. See full list.
Does Spinach AI have an API?
Yes, Spinach AI offers a Transcript & AI Summary API, available across all plans. The API allows access to transcripts and AI-generated summaries for enhanced integration and automation. Learn more.
What technical documentation is available for Spinach AI?
Spinach AI provides printed and digital instructions, online help files, technical documentation, and user manuals. Access resources at Spinach AI Help Center.
How does Spinach AI automate administrative tasks?
Spinach AI automates tasks like drafting meeting recaps, proposals, and updating CRM systems, reducing time spent on administrative work and enabling teams to focus on core responsibilities.
What languages does Spinach AI support for meeting recording?
Spinach AI records meetings in up to 100 languages, ensuring accessibility for global teams.
How does Spinach AI improve workflow efficiency?
Spinach AI integrates with tools like Zoom, Slack, Jira, Salesforce, and more, streamlining communication and collaboration across teams and reducing workflow bottlenecks.
What are Spinach AI's customizable solutions for different teams?
Spinach AI offers tailored features for product managers (PRD generation), engineering teams (sprint plans), HR/recruiting (meeting insights), sales (CRM integration), and customer success (onboarding automation).
How does Spinach AI enhance collaboration across remote teams?
Spinach AI's seamless integrations and automated updates help distributed teams maintain alignment and improve communication, even across remote setups.
Pricing & Plans
What is Spinach AI's pricing model?
Spinach AI offers a Starter Plan (free), Pro Plan ($2.90 per meeting hour, pay-as-you-go), Business Plan ($19/user/month annual or $29/user/month monthly), and Enterprise Plan (custom pricing). Flexible billing options are available. See pricing details.
What features are included in the Starter Plan?
The Starter Plan is free and includes unlimited meeting recording, transcription, and basic AI summaries.
What does the Pro Plan cost?
The Pro Plan is a pay-as-you-go model starting at $2.90 per meeting hour, designed for unlimited users with advanced AI features.
What features are included in the Business Plan?
The Business Plan includes unlimited meetings, advanced AI features, onboarding program, dedicated customer success manager, and priority support. It costs $19/user/month annual or $29/user/month monthly.
How is the Enterprise Plan priced?
The Enterprise Plan offers custom pricing for organizations requiring advanced security, control, and customization, with volume discounts available. Pricing requires consultation with the sales team.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is certified for SOC 2 Type 2, GDPR, and HIPAA, ensuring adherence to industry-leading security and privacy standards. See Security page.
How does Spinach AI protect customer data?
Spinach AI uses best-in-class encryption, access controls, and intrusion detection software to safeguard data against unauthorized access and threats. It enforces responsible AI practices and a zero data retention policy with AI subprocessors.
Does Spinach AI undergo independent security audits?
Yes, Spinach AI's security program undergoes regular third-party audits to maintain compliance and reliability.
How does Spinach AI ensure privacy compliance?
Spinach AI adheres to regulations like GDPR and holds vendors to the same high standards through regularly-reviewed agreements, ensuring privacy compliance across the platform.
Implementation & Support
How long does it take to implement Spinach AI?
Spinach AI is designed for rapid implementation. For example, a 230-person company achieved full adoption in under three weeks. Free account setup and onboarding programs are available for Business and Enterprise plans.
How easy is it to start using Spinach AI?
Getting started is simple. Users can sign up for free, access step-by-step instructions, and receive onboarding support. Dedicated customer success managers and priority support are available for paid plans.
Where can I find Spinach AI support resources?
Support resources are available at the Spinach AI Help Center (help.spinach.ai), including articles, guides, and troubleshooting tips.
Can I schedule a demo or meeting with Spinach AI's sales team?
Yes, customers can schedule a meeting with the sales team via Calendly for personalized demos and inquiries.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for product managers, sales teams, customer success, engineering, HR/recruiting, and marketing teams. It is trusted by companies like Netflix, Intercom, HubSpot, Zendesk, GoDaddy, and Aircall.
What business impact can customers expect from Spinach AI?
Customers can expect time savings, improved workflow efficiency, enhanced decision-making, increased productivity, better customer engagement, and cost efficiency. Spinach AI automates note-taking, recaps, and CRM updates.
What pain points does Spinach AI solve?
Spinach AI solves manual note-taking, repetitive administrative tasks, workflow inefficiencies, difficulty analyzing user feedback, and collaboration challenges across distributed teams.
Are there customer success stories for Spinach AI?
Yes, Spinach AI has helped teams at EDB, Careviso, Do It Consulting Group, and others improve workflows, communication, and alignment. For example, Kushal Birje at EDB reported 100% improvement in meeting and project handling.
How does Spinach AI tailor solutions for different roles?
Spinach AI provides automated roadmap meetings and PRD generation for product managers, CRM integrations for sales, onboarding automation for customer success, sprint planning for engineering, and meeting insights for HR/recruiting.
Competition & Comparison
How does Spinach AI compare to Descript?
Descript is known for audio/video editing and transcription. Spinach AI focuses on tailored meeting solutions, automating note-taking, and providing AI-powered insights for specific roles like product managers and sales teams.
How does Spinach AI compare to Fireflies.ai?
Fireflies.ai offers transcription and meeting summaries. Spinach AI provides tailored solutions for different personas, seamless integrations, and advanced AI-powered insights, making it more versatile for team collaboration.
How does Spinach AI compare to Otter.ai?
Otter.ai specializes in fast transcription. Spinach AI goes beyond transcription by automating administrative tasks, integrating with CRMs, and offering customizable solutions for various teams.
How does Spinach AI compare to Meetgeek?
Meetgeek provides meeting summaries and insights for remote teams. Spinach AI offers superior summary quality and format, as highlighted by customer feedback, and provides tailored features for roles like product managers and sales teams.
How does Spinach AI compare to Supernormal?
Supernormal focuses on meeting summaries and automating follow-ups. Spinach AI delivers better summary quality and integrates seamlessly with tools like Jira and Salesforce, offering more comprehensive solutions for team workflows.
How does Spinach AI compare to Trint?
Trint specializes in transcription and video captioning. Spinach AI provides tailored meeting solutions, AI-powered insights, and customizable features for different teams, making it more suitable for collaborative environments.
How does Spinach AI compare to Sonix?
Sonix offers automated transcription and translation. Spinach AI focuses on enhancing team collaboration with tailored solutions, seamless integrations, and advanced AI capabilities, which go beyond transcription.
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).