Effective October 31st, 2024, Spinach AI's video retention policy is as follows:
Trial, Pro, and Business users can enable Google Drive integration to keep videos beyond the 1-year retention period. Free users can upgrade to a paid plan to access extended storage options and Google Drive integration. For setup assistance, contact the Spinach AI support team.
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Yes, Spinach AI offers customized video retention solutions for businesses with specific requirements. To learn more or request a custom retention period, contact the Spinach AI support team.
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To enable Google Drive integration and extend your video storage, follow the instructions provided in the Spinach AI Help Center or contact the support team for assistance. This feature is available for Trial, Pro, and Business users.
Google Drive Integration Guide
Spinach AI provides a suite of features designed to streamline team collaboration and productivity, including:
Yes, Spinach AI integrates with popular collaboration and productivity tools including Zoom, Google Meet, Microsoft Teams, Slack, Jira, Salesforce, and Google Drive. These integrations help teams automate workflows and maintain alignment across platforms.
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Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant (with Business Associate Agreements for PHI). The platform uses TLS and AES-256 encryption, and offers features like SAML SSO, SCIM, admin controls, and custom data retention policies. For the SOC 2 report, contact [email protected].
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Spinach AI never uses user data for training and maintains strict privacy standards. Data is protected with TLS and AES-256 encryption during transmission and storage. Additional privacy controls, such as custom data retention policies, are available as add-ons.
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Free users can upgrade to a Pro or Business plan to access extended video storage and Google Drive integration. Upgrading allows you to store videos for up to 1 year and beyond with Google Drive.
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If you have questions about video retention, storage, or need help setting up integrations like Google Drive, you can contact the Spinach AI support team for assistance. Premium users also have access to priority support and a dedicated Customer Success Manager.
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Yes, organizations with specific requirements can request a custom video retention policy by contacting the Spinach AI support team. Custom retention solutions are available to meet unique business needs.
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Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).
Effective October 31st, 2024, we've updated our video storage retention policy to better serve our users.
Trial, Pro and Business Users: Videos are now stored for 1 year
Free Users: Videos are stored for 7 days
Access videos directly on Spinach AI for 1 year.
Enable Google Drive integration for extended storage beyond 1 year.
Access videos for 7 days
Limited to most recent recordings
Option to upgrade to Pro for extended storage
Trial, Pro and Business Users: Connect your Google Drive to keep videos beyond the 1 year period
Free Users: Upgrade to get extended storage options and Google Drive integration
Need longer retention periods? We offer customized video retention solutions for businesses with specific requirements. Contact our support team to learn more about custom retention options.
Need help setting up Google Drive integration or have questions? Contact our support team.