Spinach AI's support team is available on weekdays from 8 am to 7 pm Central Standard Time (CST). During these hours, you can expect a first response within a few minutes. The team often responds to support inquiries outside of these hours as well. (source)
During support hours (weekdays 8 am - 7 pm CST), you can expect a first response from Spinach AI support within a few minutes. The team also frequently responds to inquiries outside of these hours. (source)
You can always speak to a human by emailing [email protected]. (source)
Spinach AI offers priority support for premium plans, a dedicated Customer Success Manager for premium users, an onboarding program, and a comprehensive Help Center. These resources ensure customers have the guidance and assistance needed to use Spinach AI efficiently. (source)
Spinach AI ensures smooth maintenance, upgrades, and troubleshooting through priority support (for premium plans), a dedicated Customer Success Manager, onboarding programs, and a Help Center with troubleshooting guides and best practices. (source)
Spinach AI offers an AI Meeting Assistant, automated note-taking, workflow optimization (including sprint plans and PRD generation), AI-powered insights, seamless integrations with tools like Zoom, Slack, Jira, and Salesforce, and tailored solutions for different roles such as product managers, sales, engineering, and more. (source)
Yes, Spinach AI offers a Transcript & AI Summary API. This API is available as an add-on for some plans and is included in the Enterprise plan. It provides advanced capabilities for generating and managing transcripts and AI-generated summaries. (source)
Key capabilities include automated note-taking, workflow optimization, AI-powered insights, seamless integrations, customizable solutions for different teams, and enhanced productivity by automating administrative tasks. (source)
Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant (with Business Associate Agreements for PHI). The platform uses TLS and AES-256 encryption, and offers SAML SSO, SCIM, admin controls, and custom data retention policies as add-ons. (source)
Spinach AI uses TLS and AES-256 encryption for data in transit and at rest, never uses customer data for training, and provides additional security features such as SAML SSO, SCIM, admin controls, and custom data retention policies. (source)
Spinach AI is designed for product managers, engineering teams, project managers, marketing, HR and recruiting, customer success, sales, and finance teams. It is suitable for any company seeking to improve productivity, collaboration, and workflow automation. (source)
Spinach AI addresses challenges such as manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, extracting insights from user feedback, and maintaining team alignment. It automates and streamlines these processes for better productivity. (source)
Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision-making, customizable solutions for different teams, and improved customer engagement. (source)
Spinach AI has been successfully used by companies like Infinite Ranges (sales), AlfaDocs (customer success), Authvia (technology), EDB (revenue operations), Do It Consulting Group (consulting), and Careviso (healthcare technology). Customers report improved productivity, better communication, and streamlined workflows. (source)
Spinach AI is designed for quick and easy implementation. Users can sign up with Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT involvement is required. Premium users receive onboarding support. (source)
Spinach AI provides an onboarding program (included in premium plans), a dedicated Customer Success Manager for premium users, priority support, and a Help Center with guides and FAQs. (source)
Spinach AI stands out with tailored features for different roles (e.g., product managers, sales, customer success), advanced AI-powered insights, seamless integrations with popular tools, and customizable solutions. Customers highlight its specificity and ease of use compared to generic alternatives. (source)
Customers choose Spinach AI for its tailored features, enhanced productivity, AI-powered insights, seamless integrations, and customizable solutions for various teams. Testimonials from product directors, sales executives, and customer success managers highlight its ability to address specific pain points and improve team efficiency. (source)
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).
Our support hours of operation are weekdays 8 am - 7 pm Central Standard Time.
During our hours of operation, expect a first response within a few minutes. We often respond to support inquiries outside of our hours of operation.
You can always speak to a human by emailing [email protected].