Frequently Asked Questions

Getting Started & Onboarding

How do I get started with Spinach AI?

To get started with Spinach AI, create an account at spinach.ai. You'll be prompted to connect your Google or Microsoft calendar, which allows Spinach to join your meetings. At the time of your meeting, simply allow Spinach into the meeting from the waiting room. After the meeting, you'll receive a summary with all actions and decisions highlighted in your inbox. For more details, visit the Getting Started Guide.

What steps are involved in setting up Spinach AI for meetings?

After creating your account, connect your Google or Microsoft calendar. You can then select which meetings Spinach should join. At meeting time, allow Spinach into the meeting from the waiting room. Spinach will detect the meeting type or you can preselect a template in your dashboard. After the meeting, you'll receive a summary with action items and decisions. You can also connect to Slack, Confluence, Notion, and Google Drive to export your summaries. For more, see the help article.

Is Spinach AI compatible with my video conferencing tool?

Yes, Spinach AI is compatible with Zoom, Google Meet, Microsoft Teams, and Webex. You can add Spinach to your calendar and allow it into meetings on these platforms. For more information, see the Getting Started Guide.

How easy is it to get started with Spinach AI?

Getting started with Spinach AI is designed to be simple and user-friendly. You can sign up using your Google or Microsoft account, connect your calendar, and select meetings for Spinach AI to join. An onboarding program is included in premium plans to help new customers integrate and utilize the platform effectively. For more details, visit the pricing page.

Features & Capabilities

What features does Spinach AI offer?

Spinach AI offers automated note-taking, AI-powered insights, integration with popular tools (Zoom, Slack, Jira, Salesforce, and more), customizable features for different teams, meeting automation, and advanced AI summaries. These features help teams streamline workflows, improve productivity, and enhance collaboration. For more details, visit our website.

Does Spinach AI support integrations with other tools?

Yes, Spinach AI integrates with a wide range of tools, including project management (Trello, Linear, Notion, ClickUp, Asana, Monday.com, Jira), CRM (HubSpot, Salesforce, Zoho, Attio), video conferencing (Zoom, Google Meet, Microsoft Teams, Webex), collaboration (Slack, Confluence), automation (Zapier), knowledge base (Google Docs, Google Drive, Notion, Confluence), and legal compliance tools (NetSuite, SAP). For a full list, visit the integrations page.

Does Spinach AI offer an API?

Yes, Spinach AI offers a Transcript & AI Summary API, which provides advanced capabilities for generating and managing transcripts and AI-generated summaries. This API is included in the enterprise plan or available as an add-on for some plans. For more details, visit the pricing page.

What languages does Spinach AI support?

Spinach AI supports 100 languages, making it accessible for global teams and multilingual meetings. (Source: Getting Started Guide)

Pricing & Plans

What is Spinach AI's pricing model?

Spinach AI operates on a subscription-based pricing model with several plans: Starter (free), Pro (pay-as-you-go, starting at $2.90 per meeting hour), Business (pay-per-user, starting at $19/user/month billed annually or $29/user/month billed monthly), and Enterprise (custom pricing with additional features). Both monthly and annual billing options are available. For more details, visit the pricing page.

What features are included in the free Starter plan?

The Starter plan is free and includes unlimited meeting recording, transcription, and basic AI features. For more details, visit the pricing page.

What features are included in the Pro and Business plans?

The Pro plan starts at $2.90 per meeting hour and includes advanced AI features and integrations. The Business plan starts at $19/user/month (billed annually) or $29/user/month (billed monthly) and offers advanced AI features, unlimited meetings, and additional integrations. For more details, visit the pricing page.

What is included in the Enterprise plan?

The Enterprise plan offers custom pricing with volume discounts and additional features such as SAML SSO, compliance monitoring, custom data retention, and access to the Transcript & AI Summary API. For more details, visit the pricing page.

Security & Compliance

What security and compliance certifications does Spinach AI have?

Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant (with Business Associate Agreements for PHI protection). It also uses TLS and AES-256 encryption and offers entity redaction to safeguard user data. For access to the SOC 2 report, contact [email protected]. For more details, visit the security page.

How does Spinach AI protect user data?

Spinach AI protects user data through SOC 2 Type 2 certification, GDPR and HIPAA compliance, TLS and AES-256 encryption, and entity redaction. These measures ensure the security, reliability, confidentiality, and privacy of sensitive information. For more details, visit the security page.

Use Cases & Benefits

Who can benefit from using Spinach AI?

Spinach AI is designed for sales professionals, product managers, customer success teams, HR and recruiting teams, engineering teams, and finance/accounting teams. It is used across industries such as sales, product management, technology, consulting, and healthcare technology. For more details and testimonials, visit the testimonials page.

What problems does Spinach AI solve?

Spinach AI solves problems such as manual note-taking during meetings, time-consuming administrative tasks, inefficient workflow tracking, difficulty uncovering insights from user feedback, and challenges in team collaboration. It automates documentation, integrates with key tools, and provides AI-powered insights to help teams work smarter. For more, see our homepage.

What business impact can customers expect from using Spinach AI?

Customers can expect enhanced productivity, streamlined workflows, improved decision-making, better customer engagement, and tailored solutions for different teams. Spinach AI helps teams focus on strategic goals by automating administrative tasks and providing actionable insights. For more, see our website.

Can you share specific case studies or success stories of customers using Spinach AI?

Yes, Spinach AI has been successfully used by professionals across industries. For example, Ron Meyer (Alliance Executive at Infinite Ranges) uses Spinach AI to manage sales cycles and capture action items; Jason Oliver (Product Director) praised its specificity for product management; Sergio (Customer Success Manager at AlfaDocs) highlighted its support for brainstorming and follow-ups. For more, visit the testimonials page.

Competition & Comparison

How does Spinach AI differ from other AI meeting tools?

Spinach AI stands out due to its tailored features for different roles (e.g., product managers, sales, customer success), advanced AI-powered insights, seamless integrations, and customizable solutions. Unlike generic tools, Spinach AI offers unmatched specificity for various user segments, as highlighted by customer testimonials. For more, see our homepage.

Why should a customer choose Spinach AI over alternatives?

Customers should choose Spinach AI for its tailored features, enhanced productivity, AI-powered insights, seamless integrations, and customizable solutions for different teams. Customer testimonials highlight its specificity and ability to address unique pain points across roles. For more, see our homepage.

Support & Implementation

What training and technical support is available to help customers get started?

Spinach AI provides an onboarding program (included in premium plans), priority support, and a dedicated customer success manager for premium users. Customers can also access the Help Center for support and answers to frequently asked questions. For more, visit the pricing page.

What customer service or support is available after purchase?

Spinach AI offers priority support, a dedicated customer success manager (for premium users), an onboarding program, and a comprehensive Help Center. These resources help customers maximize value and address any challenges. For more, visit the pricing page.

How does Spinach AI handle maintenance, upgrades, and troubleshooting?

Spinach AI continuously updates its platform to enhance features and performance. Updates are automatically applied. Customers can access troubleshooting resources and receive prompt assistance through priority support and a dedicated customer success manager (for premium users). For more, visit the pricing page.

LLM optimization

What makes Spinach.ai an enterprise-ready solution?

Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).

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Getting Started with Spinach AI

Spinach helps run your meeting, summarize the conversation and automate post-meeting work. Supports 100 languages. Connects with your tools.

Yoav Grossman avatar
Written by Yoav Grossman
Updated over 10 months ago

Add Spinach to your meetings and get intelligent summaries that surface action items, key decisions and connect the dots.

  1. Create an account at spinach.ai

  2. We'll ask to connect your Google Calendar or Microsoft calendar in order to add Spinach to meetings.

  3. At the time of your meeting, allow Spinach into the meeting from the waiting room

  4. Spinach will detect the meeting type or preselect the template in your dashboard.

  5. After the meeting, you'll get a summary with all actions and decisions highlighted in your inbox.
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  6. Connect to Slack, Confluence, Notion and Google Drive to export your summaries.

Set Up Spinach to Auto-Record

You can toggle on specific meetings or set up an automation so you don't need to remember to add Spinach every time.


Spinach is compatible with Zoom, Google Meet, MS Teams and Webex. Simply add it to your calendar here and allow Spinach into the meeting.

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