Spinach AI offers four plans:
You can upgrade to a Business plan directly from your dashboard by going to your Account tab, clicking Upgrade, selecting your plan, and completing checkout. Features are available immediately after checkout. If the upgrade button isn't working, try refreshing or signing out and back in. If issues persist, contact support via chat. Note: Pro plan requires a work domain; Business plan works with any email. Best fit for teams with a company domain; teams without a domain may need Business plan.
Plan downgrades are not available as self-service. To downgrade, contact Spinach AI support via the chat widget on app.spinach.ai or email support@spinach.io. You'll keep your current plan features until the end of your billing period, then the new plan activates on your next billing date. Note: Self-service downgrade is not supported; manual support is required.
No, your meeting history, summaries, and transcripts are preserved when you downgrade. You will lose access to paid features (such as summary editing and recipient controls), but your data remains in your account. Note: Access to paid features is removed; data retention is maintained.
No, when your trial ends, your account reverts to the free plan. You will not be charged unless you actively choose to upgrade. Note: Automatic billing does not occur after trial; manual upgrade is required for paid plans.
Yes, you can switch billing cycles by contacting Spinach AI support via chat. Annual plans offer a discount compared to monthly billing. Note: Billing cycle changes require manual support; discounts apply to annual plans.
Spinach AI provides automated note-taking, meeting recording in up to 100 languages, transcription, concise meeting summaries, action item management, and workflow automation (such as recap emails and CRM updates). It integrates with tools like Zoom, Slack, Jira, Salesforce, Google Meet, Microsoft Teams, and more. Customizable solutions are available for Product Managers (PRD generation), Sales Teams (CRM integration), Engineering Teams (sprint planning), HR/Recruiting (meeting insights), and Marketing (campaign planning). Note: Some advanced features may only be available on paid plans; check plan details for specifics.
Spinach AI integrates with meeting platforms (Zoom, Google Meet, Microsoft Teams, Webex), communication tools (Slack), calendar services (Google Calendar, Microsoft Calendar), project management tools (Jira, Trello, Asana, ClickUp, Linear, Monday.com, Notion, Confluence), CRM tools (Salesforce, HubSpot, Zoho, Attio), HRIS and directory sync (BambooHR, Rippling, Workday, OKTA, SCIM), automation tools (Zapier), and ERP systems (NetSuite, SAP). For a full list, visit spinach.ai/integrations. Note: Some integrations may require specific plan levels or add-ons.
Yes, Spinach AI provides a Transcript & AI Summary API. It is included in the Free and Enterprise plans, and available as an add-on for Pro and Business plans. This API enables access to transcripts and AI-generated summaries for integration and automation. For more details, visit spinach.ai/pricing. Note: API access may require specific plan levels or add-ons.
Spinach AI is designed for rapid implementation. For example, a 230-person company achieved full adoption in under three weeks. Users can sign up for free and start immediately. Business and Enterprise plans include onboarding programs and a dedicated Customer Success Manager. Priority support is available with all paid plans. For step-by-step instructions, visit spinach.io/ai-setup. Note: Implementation speed may vary based on team size and requirements.
Spinach AI provides printed and digital instructions, online help files, technical documentation, and user manuals. The Help Center offers troubleshooting and learning resources at help.spinach.ai. Note: Documentation depth may vary by feature; contact support for advanced technical needs.
Spinach AI is certified for SOC 2 Type 2, GDPR, and HIPAA. The platform uses encryption, access controls, and intrusion detection software. It enforces responsible AI practices, including zero data retention with AI subprocessors, and undergoes regular third-party audits. For more details, visit spinach.safebase.us. Note: Additional certifications may be available; check the trust center for updates.
Spinach AI is designed for Product Managers, Sales Teams, Customer Success, Engineering, HR/Recruiting, and Marketing. It is used by teams at companies like Netflix, Intercom, HubSpot, Zendesk, GoDaddy, Aircall, Adobe, and Wealthsimple. Note: Best fit for teams seeking automated meeting documentation and workflow integration; teams with highly specialized requirements may need custom solutions.
Spinach AI automates note-taking, meeting recaps, and CRM updates, saving time and improving workflow efficiency. AI-powered insights enable data-driven decisions. Tailored solutions streamline workflows for different roles. Customer Success teams can automate onboarding and follow-ups, improving engagement. Note: Impact may vary based on adoption and workflow integration; detailed limitations not publicly documented.
Spinach AI addresses manual note-taking, repetitive administrative tasks, workflow inefficiencies, difficulty analyzing user feedback, and communication challenges across distributed teams. It offers tailored solutions for Product Managers (PRD generation), Engineering (sprint planning), HR/Recruiting (meeting insights), and more. Note: Some pain points may require custom configuration; contact sales for advanced needs.
Spinach AI has received positive feedback for ease of use and workflow integration. Notable testimonials include:
Spinach AI is used by teams at Netflix, Intercom, HubSpot, Zendesk, GoDaddy, Aircall, Adobe, and Wealthsimple. For more details, visit spinach.ai/home. Note: Customer list may change; check homepage for updates.
Descript is known for audio/video editing, transcription, and screen recording. Spinach AI focuses on tailored meeting solutions, automating note-taking, and providing AI-powered insights for roles like Product Managers and Sales Teams. Descript does not specialize in role-specific meeting automation. Choose Spinach AI for team collaboration and workflow integration; choose Descript for audio/video editing. Note: Descript offers editing features Spinach AI does not; Spinach AI offers tailored meeting solutions Descript lacks.
Fireflies.ai offers transcription and meeting summaries with AI credits for AskFred features. Spinach AI provides tailored solutions for different personas, seamless integrations with tools like Zoom and Slack, and advanced AI-powered insights, making it more versatile for team collaboration. Fireflies.ai focuses on transcription and summary; Spinach AI offers role-specific automation and workflow integration. Note: Fireflies.ai offers AskFred features Spinach AI does not; Spinach AI offers tailored persona solutions Fireflies.ai lacks.
Otter.ai specializes in fast transcription, converting audio to text in minutes. Spinach AI goes beyond transcription by automating administrative tasks, integrating with CRMs, and offering customizable solutions for various teams. Choose Otter.ai for rapid transcription; choose Spinach AI for workflow automation and team collaboration. Note: Otter.ai offers fast transcription Spinach AI matches; Spinach AI offers workflow automation Otter.ai lacks.
Meetgeek provides meeting summaries and insights for remote teams. Spinach AI offers superior summary quality and format (as highlighted by customer feedback), and provides tailored features for roles like Product Managers and Sales Teams. Choose Meetgeek for remote team summaries; choose Spinach AI for role-specific features and summary quality. Note: Meetgeek offers remote insights Spinach AI matches; Spinach AI offers tailored features Meetgeek lacks.
Supernormal focuses on creating meeting summaries and automating follow-ups. Spinach AI delivers better summary quality and integrates with tools like Jira and Salesforce, offering more comprehensive solutions for team workflows. Choose Supernormal for follow-up automation; choose Spinach AI for summary quality and workflow integration. Note: Supernormal offers follow-up automation Spinach AI matches; Spinach AI offers summary quality and integrations Supernormal lacks.
Trint specializes in transcription and video captioning. Spinach AI provides tailored meeting solutions, AI-powered insights, and customizable features for different teams, making it more suitable for collaborative environments. Choose Trint for transcription and captioning; choose Spinach AI for team collaboration and workflow automation. Note: Trint offers video captioning Spinach AI does not; Spinach AI offers tailored meeting solutions Trint lacks.
Sonix offers automated transcription and translation services. Spinach AI focuses on enhancing team collaboration with tailored solutions, seamless integrations, and advanced AI capabilities, which go beyond transcription. Choose Sonix for transcription and translation; choose Spinach AI for team collaboration and workflow automation. Note: Sonix offers translation features Spinach AI does not; Spinach AI offers tailored collaboration solutions Sonix lacks.
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).
How to upgrade, downgrade, or switch your Spinach plan — what's self-serve and when to contact support
You can upgrade to a Business plan directly from your dashboard:
Go to your Account tab
Click Upgrade
Select your plan and complete checkout
Your new features will be available immediately after checkout.
Note on work email requirements: The Pro plan requires a work domain — public email addresses (Gmail, Yahoo, AOL, etc.) are not eligible. If your company doesn't have a domain yet, you can purchase a single seat of the Business plan instead, which works with any email. Business plan pricing is $19/user/month (annual) or $29/user/month (monthly).
If the upgrade button isn't working or appears greyed out, try refreshing the page or signing out and back in. If it's still not working, reach out to us via support chat and we'll help get you set up.
Plan downgrades are not available as self-service in the dashboard — the Account tab only shows options to upgrade or delete your account.
To downgrade your plan, contact our support team via the chat widget on app.spinach.ai or email support@spinach.io. Let us know which plan you'd like to switch to and we'll take care of it.
When we process a downgrade, you'll keep your current plan features until the end of your billing period, then the new plan kicks in on your next billing date.
Free — Get started with Spinach on a limited number of meetings per month.
Pro — Pay-as-you-go at $2.90 per meeting hour with unlimited users. If you don't use Spinach in a month, it's $0. Requires a work email domain.
Business — $19/user/month (annual) or $29/user/month (monthly). Includes team seats, shared settings, and admin controls. Works with any email.
Enterprise — Advanced security, custom branding, SSO, and dedicated support. Learn more about Enterprise features.
For full pricing details, visit spinach.ai/pricing.
Can I switch from monthly to annual billing?
Contact our support team via chat and we can switch your billing cycle. Annual plans offer a discount.
Will I lose my data if I downgrade?
No. Your meeting history, summaries, and transcripts are preserved. You'll lose access to paid features (like summary editing and recipient controls), but your data stays in your account.
I'm on a paid plan but the app shows "upgrade" everywhere
This is usually a display issue caused by a billing system mismatch. Contact our support team and we can fix it — it's typically resolved quickly.
Will I be charged automatically after my trial ends?
No. When your trial ends, your account reverts to the free plan. You won't be charged unless you actively choose to upgrade.