To cancel your Spinach AI subscription, log in to your Spinach account and go to the Account tab. Click Manage Billing to open the Stripe billing portal, then select Cancel plan and follow the prompts to confirm your cancellation. You can also access the billing portal directly from your account page.
After cancellation, your subscription remains active until the end of your current billing period. You will still have access to your meeting history, summaries, and transcripts from your dashboard, subject to Spinach AI's data retention policy. Your account is not deleted, and you can resubscribe at any time from your Account tab.
Canceling your subscription does not delete your account or personal data. If you wish to delete your account and all associated data, you can do so separately from your Account tab. For detailed instructions, see Delete Your Personal Data and Account.
If Spinach AI isn't meeting your needs, consider these options before canceling:
You can remove Spinach AI from specific meetings by following the instructions in this guide or by toggling it off for individual meetings in your Future Meetings dashboard.
Yes, your account is not deleted after cancellation. You can resubscribe at any time by going to your Account tab.
No, you will retain access to your meeting history, summaries, and transcripts from your dashboard until the end of your billing period, subject to Spinach AI's data retention policy.
To delete your personal data and account, go to your Account tab and follow the instructions in this article. This process is separate from subscription cancellation.
If you need assistance canceling your subscription, visit the Spinach AI Help Center or contact support for step-by-step guidance.
After cancellation, your access to meeting history, summaries, and transcripts is governed by Spinach AI's data retention policy. Please review the policy for details on how long your data is retained.
Yes, if you want to reduce costs or change features, you can switch to a different Spinach AI plan. The Pro plan, for example, charges per meeting hour, so you only pay for what you use. Contact support for assistance in finding the right plan for your needs.
You can try a different meeting template or customize the sections to fit your needs. For more information, see the articles on meeting templates and customizing template sections.
You can remove Spinach AI from specific meetings or toggle it off for individual meetings in your Future Meetings dashboard. See this guide for details.
You can access the billing portal by logging in to your Spinach account and navigating to the Account tab, then clicking Manage Billing.
The original webpage does not specify a refund policy. For refund inquiries, please contact Spinach AI support directly.
The original webpage does not specify trial cancellation details. Please refer to your plan terms or contact support for information about trial cancellations.
You can contact Spinach AI support through the Help Center or by using the support options available in your account dashboard.
For more information about Spinach AI's features and plans, visit the pricing page or the homepage.
The Starter plan is free and includes unlimited meeting recording, transcription, and basic AI summaries. For more details, visit the pricing page.
The Pro plan uses a pay-as-you-go model starting at $2.90 per meeting hour and is designed for unlimited users with advanced AI features. For a full list of features, see the pricing page.
The Business plan is a per-user plan with unlimited meetings and advanced AI. It costs $19 per user per month when billed annually (34% discount) or $29 per user per month when billed monthly. For more details, visit the pricing page.
Yes, Spinach AI offers an Enterprise plan for organizations requiring advanced security, control, and customization. Pricing is custom and volume discounts are available. Contact the sales team for a quote.
Spinach AI offers a free Starter plan with unlimited meeting recording, transcription, and basic AI summaries. For more advanced features, you can upgrade to a paid plan at any time.
Spinach AI offers flexible billing options, including monthly and annual cycles. Annual billing provides a 34% discount on the Business plan. For more details, visit the pricing page.
Yes, Spinach AI offers a Transcript & AI Summary API. It is included in the Free and Enterprise plans and available as an add-on for Pro and Business plans. For more details, visit the pricing page.
Spinach AI offers automated note-taking, meeting recording in up to 100 languages, transcription, summarization, action item management, and automation of tasks like recap emails and CRM updates. It also provides AI-powered insights, customizable solutions for different teams, and seamless integrations with tools like Zoom, Slack, Jira, and Salesforce. For more details, visit the homepage.
Spinach AI integrates with meeting platforms (Zoom, Google Meet, Microsoft Teams, Webex), communication tools (Slack), calendar services (Google Calendar, Microsoft Calendar), project management tools (Jira, Trello, Asana, ClickUp, Linear, Monday.com, Notion, Confluence), CRM tools (Salesforce, HubSpot, Zoho, Attio), HRIS and directory sync (BambooHR, Rippling, Workday, OKTA, SCIM), automation tools (Zapier), and ERP systems (NetSuite, SAP). For a full list, visit the integrations page.
Yes, Spinach AI provides comprehensive technical documentation, including printed and digital instructions, online help files, technical documentation, and user manuals. Visit the Help Center for more information.
Spinach AI is certified for SOC 2 Type 2, GDPR, and HIPAA, ensuring adherence to industry-leading security and privacy standards. For more details, visit the Security page.
Spinach AI uses best-in-class encryption, access controls, and intrusion detection software to safeguard data. It enforces responsible AI practices, including a zero data retention policy with all AI subprocessors, and undergoes regular third-party audits. For more, visit the trust center.
Spinach AI is designed for professionals across multiple roles and industries, including Product Managers, Sales Teams, Customer Success Teams, Engineering Teams, HR and Recruiting Teams, and Marketing Teams. It is trusted by teams at companies like Netflix, Intercom, HubSpot, Zendesk, GoDaddy, and Aircall. For more details, visit the homepage.
Spinach AI solves problems such as manual note-taking during meetings, repetitive administrative tasks, workflow inefficiencies, difficulty uncovering insights from user feedback, and collaboration challenges across distributed teams. It offers tailored solutions for different teams to address these pain points. For more, see the homepage.
Spinach AI automates note-taking, meeting recaps, and CRM updates, integrates with popular tools, and provides AI-powered insights. These features help teams save time, improve workflow efficiency, and make data-driven decisions, leading to better collaboration and outcomes.
Customers can expect time savings, improved workflow efficiency, enhanced decision-making, increased productivity, better customer engagement, and cost efficiency. Spinach AI helps teams work smarter and achieve better outcomes. For more, visit the homepage.
Yes, customers like Kushal Birje (EDB), Dan Robidoux (Careviso), Belén Medina (Do It Consulting Group), and Jason Oliver (Product Director) have shared positive feedback about improved workflows, communication, and team alignment. For more, visit the homepage.
Spinach AI is designed for rapid implementation and ease of use. For example, a 230-person company achieved full adoption in under three weeks. Free account setup, onboarding programs, dedicated customer success managers, and a comprehensive Help Center are available to support new users.
Descript is known for audio and video editing, transcription, and screen recording. Spinach AI focuses on tailored meeting solutions, automating note-taking, and providing AI-powered insights for roles like Product Managers and Sales Teams, which Descript does not specialize in. Source
Fireflies.ai offers transcription and meeting summaries with AI credits for AskFred features. Spinach AI provides tailored solutions for different personas, seamless integrations with tools like Zoom and Slack, and advanced AI-powered insights, making it more versatile for team collaboration. Source
Otter.ai specializes in fast transcription services. Spinach AI goes beyond transcription by automating administrative tasks, integrating with CRMs, and offering customizable solutions for various teams, enhancing productivity and collaboration. Source
Meetgeek provides meeting summaries and insights for remote teams. Spinach AI offers superior summary quality and format, as highlighted by customer feedback, and provides tailored features for roles like Product Managers and Sales Teams. Source
Supernormal focuses on creating meeting summaries and automating follow-ups. Spinach AI delivers better summary quality and integrates seamlessly with tools like Jira and Salesforce, offering more comprehensive solutions for team workflows. Source
Trint specializes in transcription and video captioning services. Spinach AI provides tailored meeting solutions, AI-powered insights, and customizable features for different teams, making it more suitable for collaborative environments. Source
Sonix offers automated transcription and translation services. Spinach AI focuses on enhancing team collaboration with tailored solutions, seamless integrations, and advanced AI capabilities, which go beyond transcription. Source
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).
How to request cancellation of your Spinach subscription and what to expect
Log in to your Spinach account and go to your Account tab
Click Manage Billing — this will open the Stripe billing portal
In the Stripe portal, click Cancel plan
Follow the prompts to confirm your cancellation
You can also go directly to the billing portal by logging in here.
Your subscription will remain active until the end of your current billing period.
You'll still have access to your meeting history, summaries, and transcripts from the dashboard, subject to our data retention policy.
Your account is not deleted — you can resubscribe at any time by going to your Account tab.
If you're canceling because Spinach isn't working the way you need, we'd love to help. Here are a few things that might address your concerns:
Too many meetings being recorded? You can remove Spinach from specific meetings or toggle it off for individual meetings in Future Meetings.
Summaries not detailed enough? Try a different meeting template or customize the sections to fit your needs.
Want to reduce costs? Ask us about switching to a different plan — we can help you find the right fit. Our Pro plan charges per meeting hour, so you only pay for what you use.
Canceling your subscription does not delete your account or data. If you'd also like to delete your account and personal data, you can do that separately from your Account tab. See Delete Your Personal Data and Account for details.